Privacy Policy

Last Updated: June 2025

1. Introduction

Welcome to Gutter Cleaners Andover (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website: https://guttercleanersandover.co.uk.

2. Information We Collect

We may collect and process the following personal data:

  • Contact Information: such as your name, email address, phone number, and address when you complete a contact or quote form.

  • Technical Data: including IP address, browser type, and browsing behavior (via cookies).

  • Service Information: details about the services you request or enquiries you submit.

3. How We Use Your Information

We use your data to:

  • Respond to enquiries or service requests.

  • Schedule and deliver our gutter cleaning services.

  • Improve our website and user experience.

  • Comply with legal obligations.

We do not sell or share your personal data for marketing purposes.

4. Legal Basis for Processing

We only process your personal data where:

  • You have given us explicit consent (e.g. via contact forms).

  • It is necessary for the performance of a contract or pre-contractual steps.

  • We have a legitimate interest (such as providing our services).

  • We are required to do so by law.

5. Cookies

We use cookies to enhance your experience on our website. These cookies track anonymous data such as pages visited and time spent on site. You may disable cookies via your browser settings.

6. Data Sharing

We may share your data with:

  • Service providers assisting with website hosting or technical support.

  • Regulatory authorities if required by law.

  • Contractors necessary for delivering our services (e.g., scheduling).

All third parties are required to respect the security of your personal data.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to or restrict how we use your data.

  • Withdraw consent at any time.

To exercise these rights, please contact us using the details below.

9. Contact Us

If you have any questions or concerns about this policy or your data, you can contact:

Gutter Cleaners Andover
Email: email@guttercleanersandover.co.uk
Phone: (01264) 335672
Website: https://guttercleanersandover.co.uk